1.1 Pine Capital Group (“PCG”), is a listed company under the purview of the Monetary Authority of Singapore (“MAS”). PCG is a company that has ownership and operates the www.pinecap.sg (hereinafter referred to as ‘Website’). For the convenience of wording in this document, the company and the website are referred to collectively as ‘we’ or other applicable forms of first person pronouns in this document.
1.2 All natural person(s) or other subjects who log onto the website and/or register within agree to become “user(s)” of this website.
1.3 Upon logging onto the website, the user agrees to the terms and conditions set out in this agreement / and henceforth of PCG, its subsidiaries, affiliated and partners’ websites.
- User Consent
2.1 User(s) volunteer(s), of his/her own free will and consent, or agree to disclose the personal information to us; Users can decide whether to provide us with the non-required information; if one chooses not to, the user may not be able to access or utilize our Service(s).
2.3 User agree that our subsidiaries, affiliates, partners and employees may contact the user in connection with the products and services that he/she may have expressed interest in (unless user has indicated that he/she does not want to receive such information).
- Information Collected
Information collected at the website / registration will be used for the following:
3.1 Service Usage Information
When user provides us with personal identity information that includes personal contact information (Email Address, name, personal telephone), it not only helps us to verify one’s identity (hereinafter referred to as ‘identity information’) but also user’s eligibility to read content within the website.
3.2 Cookies Policy
- Cookies are usually used to record the habits and preferences of visitors in browsing the items on our Website.
- Cookies, which enable the Website or service provider system to recognize user browser and capture and recall information, cannot be used to obtain data on one’s hard drive, email address, or personal data.
- Cookies are a small amount of data that is sent to user browser and stored on the computer hard drive. Only when one uses the computer to access our Website can the cookies be sent to user’s computer hard drive.
- The information collected by cookies is non-registered and collective statistical data and does not involve personal data.
- Most browsers are designed to accept cookies. But user can opt to or set browser to disable cookies, however if so, it is possible that one may not be able to launch or use some functions of our Website.
- Why do we collect the information
4.1 To maintain our services
We use the information collected to deliver our services, verify user identity and validate our service operations. Given our legal obligations and system requirements, we cannot provide user with services without data like identification and/or contact information.
4.2 To protect our users
We use the information collected to protect our website, users’ info and archives. We use IP addresses and cookie data to protect against automated abuse such as spam, phishing and Distributed Denial of Service (DDoS) attacks.
4.3 To comply with regulatory requirements
We will not disclose or provide any personal information to third party sources without request from our legal case team and/or prior consent from the user. When we believe that information disclosure is appropriate, compliant to regulations, governmental requests, or it is required by any of the applicable laws, regulations, rules or by any order of courts, the information collected could be forwarded if requested by the relevant authorities.
4.4 To connect with you
We use personal information collected, like an email address to interact with user directly when providing customer support on log ins, security and collect feedbacks. Without processing the personal information, we will not be able to effectively respond to submitted requests, questions, inquiries and feedbacks. All direct communications are kept confidential (information, whether public or private, will not be sold, exchanged, transferred, or otherwise provided to any other company on any grounds without consent); and reviewed internally for accuracy.
E-mails may be used to send information updates, in addition, to newsletters, updates, related products or/and services information that we may send to users from time to time.
4.5 To measure site performance
We actively measure and analyse data (including but not limited to those in cooperation with government agencies, public affairs institutions) to understand how our services are used and communicate with users to look for and quickly fix problems.
We do not sell, trade, or otherwise transfer information or allow others to collect, use information; whether its from our subsidiaries, affiliates and trusted third parties who help us operate the website, manage our business, or provide services to you, provided that such parties agree to keep such information confidential. However, your information will not be provided to other parties for marketing, advertising or other purposes.
- Protecting user data
Please note that it is impossible to guarantee 100% secure transmission of data over the Internet nor method of electronic storage. As such, we request that you understand the responsibility to independently take safety precautions to protect your own personal information.
We will at best adopt appropriate physical, electronic, management and technical measures to protect and safeguard the security of your personal data. We will, to the greatest extent possible, ensure that any personal data collected through our Website shall be free from being subject to nuisance by any third party unrelated to us.
Despite of the above-mentioned technical and security measures, we cannot guarantee that the information transmitted via the Internet is absolutely safe at any time. We will not be held liable for any loss or damage arising from or caused by any event that may occur in connection with unauthorized access to your personal data, and we shall not be held liable for compensation for such loss or damage. If you are aware of any security flaws in our Website, please contact us immediately so that we can take appropriate action as soon as possible.
- Contact Us
We are committed to respecting the freedoms and rights of our users who have placed their trust in our service. If you should have any questions, concerns, requests and comments, please feel free to contact us via email.